Last updated: 7 August 2026

LC Electrical Installations Ltd respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, how long we may keep it and the rights available to you under UK data protection law.

1. Who we are

For the purposes of applicable data protection legislation, the data controller is:

LC Electrical Installations Ltd
Company Number: 13077832
Registered Office:
22 Anderson Close
Harefield
England
UB9 6HF

Email: lewis@lcelectrical-insltd.co.uk

Telephone: 07732 356 946

2. Information we may collect

We may collect and process personal information including:

  • Your name
  • Email address
  • Telephone number
  • Postal or property address
  • Company or organisation name
  • Information provided when requesting a quotation
  • Information relating to electrical work or services you require
  • Correspondence between you and LC Electrical Installations Ltd
  • Invoice and payment information
  • Information required to manage an ongoing project or service
  • Website usage information
  • IP address and browser or device information
  • Cookie preferences
  • Any information you voluntarily provide through our website, telephone, email or other communications

We will only collect information that is reasonably necessary for the relevant purpose.

3. How we collect your information

We may collect personal information when you:

  • Contact us through our website
  • Request a quotation
  • Telephone or email us
  • Engage us to carry out electrical work
  • Become a customer, contractor or supplier
  • Communicate with us regarding an existing project
  • Visit or interact with our website
  • Interact with our social media accounts

We may also receive information from third parties where appropriate, such as contractors, property managers, businesses, referral partners or organisations involved in a project.

4. How we use your information

We may use your personal information to:

  • Respond to enquiries
  • Prepare and provide quotations
  • Arrange appointments and site visits
  • Deliver electrical installation, inspection, maintenance and repair services
  • Manage projects
  • Communicate with customers
  • Process invoices and payments
  • Maintain business and accounting records
  • Manage complaints or disputes
  • Meet contractual obligations
  • Meet legal and regulatory requirements
  • Protect our business and website against fraud or misuse
  • Improve our website and services
  • Maintain the security and performance of our website
  • Send marketing communications where permitted by law

5. Our lawful bases for processing

Depending on the circumstances, we may process personal information using one or more of the following lawful bases.

Contract

We may process your information where it is necessary to provide a quotation, enter into a contract with you or provide services you have requested.

Legal obligation

We may process information where we are required to do so by law, including accounting, tax, safety and regulatory obligations.

Legitimate interests

We may process information where it is reasonably necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.

Examples may include responding to enquiries, maintaining customer relationships, securing our website, managing our business and defending legal claims.

Consent

Where required, we may rely on your consent, for example for certain marketing communications or non essential website cookies.

Where processing is based on consent, you may withdraw that consent at any time.

6. Who we may share information with

We do not sell your personal information.

We may share information where reasonably necessary with organisations such as:

  • Employees and authorised contractors
  • Accountants and professional advisers
  • Payment providers
  • Website and IT service providers
  • Hosting providers
  • Email providers
  • Customer relationship or business management systems
  • Subcontractors involved in providing a service
  • Regulatory authorities
  • HM Revenue & Customs
  • Law enforcement agencies
  • Insurers
  • Legal advisers

Third parties acting on our behalf are only provided with the information reasonably necessary to perform their services.

7. International transfers

Some of the technology providers we use may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that suitable safeguards are in place where required under UK data protection legislation.

8. How long we keep information

We do not keep personal information for longer than reasonably necessary.

The length of time information is retained depends on:

  • The purpose for which it was collected
  • Whether you remain a customer
  • Legal and accounting requirements
  • Warranty or project requirements
  • Whether information may be required in connection with a dispute or legal claim

Information will be securely deleted or anonymised when it is no longer required.

9. Security

We take reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

However, no internet based service or electronic storage system can be guaranteed to be completely secure.

10. Your data protection rights

Depending on the circumstances, UK data protection legislation gives you rights including:

The right to be informed
You have the right to understand how your personal information is being used.

The right of access
You may request a copy of the personal information we hold about you.

The right to rectification
You may ask us to correct inaccurate or incomplete personal information.

The right to erasure
You may ask us to delete personal information in certain circumstances.

The right to restrict processing
You may ask us to restrict how your information is used in certain circumstances.

The right to data portability
In certain circumstances, you may ask us to provide your information in a structured, commonly used and machine readable format.

The right to object
You may object to certain forms of processing, including direct marketing.

Rights relating to automated decision making

You may have rights relating to decisions made solely using automated processing where such processing has a significant effect on you.

11. Marketing

We may contact existing customers or prospective customers about relevant services where permitted by law.

Where consent is required, we will obtain it before sending marketing communications.

You may opt out of marketing communications at any time by contacting us or using an unsubscribe facility where one is provided.

12. Cookies

Our website uses cookies and similar technologies.

Further information is available in our Cookie Policy.

13. Links to other websites

Our website may contain links to third party websites.

We are not responsible for the privacy practices, security or content of external websites. You should review the privacy policy of any external website you visit.

14. Complaints

If you have concerns about how we have handled your personal information, please contact us first so that we have an opportunity to address the matter.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority responsible for data protection.

15. Changes to this Privacy Policy

We may update this Privacy Policy periodically.

Any updated version will be published on this website together with a revised “Last updated” date.

16. Contact us

For privacy related enquiries or to exercise any of your data protection rights, please contact:

LC Electrical Installations Ltd
22 Anderson Close
Harefield
England
UB9 6HF

Company Number: 13077832

Email: lewis@lcelectrical-insltd.co.uk

Telephone: 07732 356 946